INDUSTRY-LEADING PROFESSIONAL SERVICES AUTOMATION
- Being an IT services organization, if your core business is running services projects then the key to growth is measurement and tracking of your project management, resource utilization and profitability. If you look at most of the solutions available in today’s market no solution gives all three of this in a single solution.
- With employees being scattered across the organization as well as at the client side, the key is they should have a system which they can access from anywhere to track their projects and update their activities.
- NetSuite OpenAir is the only solution which ties up project management, resource management and project financials all into one single system.
- Explore the rich capabilities of world’s leading PSA and see why the most strategic and successful services team rely on OpenAir every single day to run their businesses.
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OpenAir Product Overview
Organizations today have different project budgeting need depending on who you are in the project. Project Managers would want to have visibility to task based project budget to track how many hours are remaining on the projects to finish the tasks on time, whereas project sponsors would want to track the project financials to ensure that project’s financial health is also in the right direction. With multiple configurable scenarios and workflows as well as version control this module helps you always remain one step ahead on your project budgets.
The challenge today in resourcing a project is to identify the right skills available as well as having a visibility of their previous projects to ensure the resource manager has all the right data to identify and assign a resource to a project. With NetSuite resource management, you can ensure that the right resources are always working on the right projects and track availability on the real time basis. With a strong booking management to support the resource management project and resource managers can be rest assured that there is right utilization of resources available across projects.
A tightly integrated billing module is the key to success of any project invoicing. The invoicing and billing in NetSuite OpenAir allows you to configure billing rules for various kinds of projects. So weather its time & material, fixed bid or hybrid OpenAir supports all of them. With a rules engine and tight integration to project plan means as soon as you finish a billing milestone the system proactive runs the billing schedule and generate invoices in the format you need. Apart from tight integration to NetSuite financials it has Open API to talk to any financial system which you use. Apart from invoicing the module also allows you to configure and run revenue recognition to suite your project financial needs.
The SRP suite comprises of Sales Force Automation, Marketing Management, After sales Support Management (Case Management), Order management, Procurement Management, Accounting, Financials, Budget and Expense Management, Revenue management and forecasting, Project Management, Timesheet Management, Resource Management and Project Accounting.
The key to time entries is the ease of use, if your employees need to enter time against project it should be not only easy to use but also available anywhere, anytime. NetSuite OpenAir’s timesheet management is hardware and software agnostic and can be accessed through web, tablet and mobile and whats more its also available offline in case for some reason you cannot access internet. With multi level approval and validations available you can configure the timesheets suiting to your needs, to ensure time entries become way of life for every employee.
The SRP suite comprises of Sales Force Automation, Marketing Management, After sales Support Management (Case Management), Order management, Procurement Management, Accounting, Financials, Budget and Expense Management, Revenue management and forecasting, Project Management, Timesheet Management, Resource Management and Project Accounting.
A robust analytical tool integrated across all modules is key to extract the right information which has gone into your NetSuite OpenAir instance. With hundreds of ready out of the box reports, KPI and dashboards , this module gives you multiple views both columnar and graphical to get the best information out of OpenAir. With an inbuilt powerful reporting writer you can write your own reports and configure your own dashboard to measure your services organization.
NetSuite OpenAir’s expense management allows users to enter expenses online and offline as well as tie it strongly with the project accounting. With this tight integration you no more have to worry about any reimbursements to be tagged to project as well as decide later on weather it is billable or not billable. With ease of entry through mobile and ability to create workflows and rules as well it allows employees to enter the expenses on the go as well as managers to manage the policies of the expense specifically to the project
Organizations today have different project budgeting need depending on who you are in the project. Project Managers would want to have visibility to task based project budget to track how many hours are remaining on the projects to finish the tasks on time, whereas project sponsors would want to track the project financials to ensure that project’s financial health is also in the right direction. With multiple configurable scenarios and workflows as well as version control this module helps you always remain one step ahead on your project budgets.
